Books repair and maintenance appointments
Challenges
The Problem We Solve
Status Call Overload
'Is my car ready?' consumes 2+ hours of your service advisor's day, every single day.
Estimate Response Lag
A customer calls for an estimate. You call back 4 hours later. They've already gone to the shop down the street.
Appointment No-Shows
Without reminders, your morning bay sits empty while walk-ins clog the afternoon.
Upsell Opportunities Missed
Your tech found worn brakes during an oil change. Who calls the customer? Often, nobody.
What we do
What LyraTalk Does for Auto Repair
Handles 'is my car ready?' from RO data
Captures estimate requests with vehicle info
Appointment reminders and no-show reduction
Upsell recommendations from technician notes
Pricing FAQ for common services
Recall notification outreach
Rescheduling and cancellation handling
Customer approval for additional work via SMS
Transfers for complex diagnostic discussions
What it handles
Built for auto repair
Automated booking with issue and vehicle pre-qualification
Proactive updates across phone, SMS, and web chat
Cleaner handoff data into your shop workflow
